{"id":11,"date":"2026-08-11T07:51:35","date_gmt":"2026-08-11T07:51:35","guid":{"rendered":"https:\/\/mydevelopmentlink.com\/360cps\/?page_id=11"},"modified":"2026-08-18T11:17:17","modified_gmt":"2026-08-18T11:17:17","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/mydevelopmentlink.com\/360cps\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\t\t
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Answers to Your Most Common Questions<\/h1>\n\t\t\t\t\t

At 360 Canadian Property Services Incorporation, we believe that informed customers make confident decisions. Below are answers to some of the questions we are most frequently asked. If you don't find the information you're looking for, please don't hesitate to contact our team\u2014we're always happy to help.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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General Questions<\/h2>\n\t\t\t\t
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What services do you provide? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We offer a comprehensive range of residential, commercial, property maintenance, landscaping, seasonal, cleaning, handyman, property improvement, lifestyle support, general labour, and specialty services. Our goal is to provide complete property solutions through one trusted company.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Why is your company called \"360 Canadian Property Services\"? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The name 360 reflects our commitment to providing complete property solutions from every angle.

It also represents our vision of supporting our clients throughout all four Canadian seasons with year-round services and, where operationally possible, being available when our clients need us.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What areas do you serve? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We proudly serve communities throughout the Greater Toronto and Hamilton Area (GTHA) and surrounding regions, with plans to continue expanding across Ontario.If your community is not currently listed, please contact us. We will always do our best to accommodate your request whenever possible.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Booking & Appointments<\/h2>\n\t\t\t\t
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How do I request a quote? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can request a quote through our website, by email, or by contacting our team directly. Depending on the type of service requested, we may provide an online estimate, a virtual consultation, or arrange an on-site assessment.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I book an appointment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Appointments can be requested through our online booking system or by contacting our team directly.

Registered customers can also manage appointments through the My 360 Customer Portal.<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I schedule recurring services? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.

Many of our services can be scheduled on a recurring basis, including lawn maintenance, house cleaning, snow removal, property inspections, and preventative maintenance programs.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I reschedule or cancel my appointment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.

48 hour notice or $50.

If your plans change, please contact us as early as possible so we can assist you. Cancellation or rescheduling policies may vary depending on the type of service booked.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Customer Accounts<\/h2>\n\t\t\t\t
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Do I need to create an account? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Creating an account is recommended because it gives you access to online booking, appointment history, rewards tracking, reminders, invoices, and exclusive promotions.

Some services may also be available without an online account.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What can I do through the My 360 Customer Portal? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Your customer portal allows you to:

\u2022 Book appointments
\u2022 View service history
\u2022 Track loyalty rewards
\u2022 Receive referral rewards
\u2022 View invoices
\u2022 Access quotes
\u2022 Manage multiple properties
\u2022 Receive maintenance reminders
\u2022 Update your personal information<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

360 Loyalty Program<\/h2>\n\t\t\t\t
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How does the Loyalty Program work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For every 10 eligible services completed within the same service category, <\/strong>you may receive your 11th eligible service complimentary, <\/strong>subject to the program's terms and conditions.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do different services count together? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Each eligible service category is tracked independently.

For example, lawn maintenance, house cleaning, and snow removal each have their own rewards progress.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I track my rewards? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Your rewards are automatically tracked through your secure customer account.

Simply log in to view your progress.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

360 Referral Rewards Program<\/h2>\n\t\t\t\t
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How do I earn referral rewards? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Refer a new client to 360 Canadian Property Services Incorporation.
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Once the new client books and successfully completes their first eligible service, you will automatically receive a $20 Account Credit<\/strong> toward a future eligible service.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a limit to how many people I can refer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No. There is no limit to the number of successful referrals you can make.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Payments<\/h2>\n\t\t\t\t
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What payment methods do you accept? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Available payment methods may include major credit cards, debit cards, electronic transfers, and other secure payment options. Available payment methods may change from time to time.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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When is payment due? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Payment terms vary depending on the type of customer, the services provided, and any applicable service agreement. Details will be outlined in your quotation, invoice, or service contract.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Commercial Services<\/h2>\n\t\t\t\t
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Do you provide commercial property maintenance? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.

We proudly support office buildings, retail plazas, shopping centres, industrial facilities, warehouses, restaurants, medical and dental clinics, educational institutions, and many other commercial clients.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you create customized maintenance programs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Absolutely.

We work closely with commercial and residential clients to develop customized maintenance plans that meet their specific operational and property requirements.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Careers<\/h2>\n\t\t\t\t
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Are you hiring? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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As our company continues to grow, we anticipate opportunities becoming available across a variety of departments and service areas.

We encourage interested individuals to submit their r\u00e9sum\u00e9 or CV for future consideration through our Careers section.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you support inclusive hiring? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.

We are committed to fostering an inclusive, respectful, and accessible workplace and welcome applications from qualified individuals from diverse backgrounds, including persons with disabilities and individuals on the autism spectrum and other forms of neurodiversity. Employment decisions are based on the requirements of each role, together with an individual's qualifications, skills, experience, and ability to perform the work.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Customer Service<\/h2>\n\t\t\t\t
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What if I am not satisfied with a service? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Your satisfaction is important to us.

If you have a concern about an eligible service, please contact us as soon as reasonably possible. We will review the matter, communicate with you, and work toward a fair and reasonable resolution.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I provide feedback? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We welcome compliments, suggestions, and constructive feedback.

You can share your comments through:

     \u2022 Our website
     \u2022 Email
     \u2022 Telephone
     \u2022 Customer surveys
     \u2022 Online reviews
     \u2022 Your My 360 Customer Portal account

Your feedback helps us continuously improve our services.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Future Services<\/h2>\n\t\t\t\t
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Will you be adding more services in the future? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.

As 360 Canadian Property Services Incorporation<\/strong> continues to grow, we plan to expand our service offerings, geographic coverage, technology, customer portal features, loyalty programs, and community initiatives to better serve our clients.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t

Still Have Questions?<\/h2>\n\t\t\t\t\t

If you couldn't find the answer you were looking for, we'd love to hear from you.<\/p>\n\t\t\t\t

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Answers to Your Most Common Questions At 360 Canadian Property Services Incorporation, we believe that informed customers make confident decisions. Below are answers to some of the questions we are most frequently asked. If you don’t find the information you’re looking for, please don’t hesitate to contact our team\u2014we’re always happy to help. General Questions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":28,"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":672,"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/pages\/11\/revisions\/672"}],"wp:attachment":[{"href":"https:\/\/mydevelopmentlink.com\/360cps\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}