At 360 Canadian Property Services Incorporation, we believe that informed customers make confident decisions. Below are answers to some of the questions we are most frequently asked. If you don't find the information you're looking for, please don't hesitate to contact our team—we're always happy to help.
We offer a comprehensive range of residential, commercial, property maintenance, landscaping, seasonal, cleaning, handyman, property improvement, lifestyle support, general labour, and specialty services. Our goal is to provide complete property solutions through one trusted company.
The name 360 reflects our commitment to providing complete property solutions from every angle.
It also represents our vision of supporting our clients throughout all four Canadian seasons with year-round services and, where operationally possible, being available when our clients need us.
We proudly serve communities throughout the Greater Toronto and Hamilton Area (GTHA) and surrounding regions, with plans to continue expanding across Ontario.If your community is not currently listed, please contact us. We will always do our best to accommodate your request whenever possible.
You can request a quote through our website, by email, or by contacting our team directly. Depending on the type of service requested, we may provide an online estimate, a virtual consultation, or arrange an on-site assessment.
Appointments can be requested through our online booking system or by contacting our team directly.
Registered customers can also manage appointments through the My 360 Customer Portal.
Yes.
Many of our services can be scheduled on a recurring basis, including lawn maintenance, house cleaning, snow removal, property inspections, and preventative maintenance programs.
Yes.
48 hour notice or $50.
If your plans change, please contact us as early as possible so we can assist you. Cancellation or rescheduling policies may vary depending on the type of service booked.
Creating an account is recommended because it gives you access to online booking, appointment history, rewards tracking, reminders, invoices, and exclusive promotions.
Some services may also be available without an online account.
Your customer portal allows you to:
• Book appointments
• View service history
• Track loyalty rewards
• Receive referral rewards
• View invoices
• Access quotes
• Manage multiple properties
• Receive maintenance reminders
• Update your personal information
For every 10 eligible services completed within the same service category, you may receive your 11th eligible service complimentary, subject to the program's terms and conditions.
Each eligible service category is tracked independently.
For example, lawn maintenance, house cleaning, and snow removal each have their own rewards progress.
Your rewards are automatically tracked through your secure customer account.
Simply log in to view your progress.
Refer a new client to 360 Canadian Property Services Incorporation.
Once the new client books and successfully completes their first eligible service, you will automatically receive a $20 Account Credit toward a future eligible service.
No. There is no limit to the number of successful referrals you can make.
Available payment methods may include major credit cards, debit cards, electronic transfers, and other secure payment options. Available payment methods may change from time to time.
Payment terms vary depending on the type of customer, the services provided, and any applicable service agreement. Details will be outlined in your quotation, invoice, or service contract.
Yes.
We proudly support office buildings, retail plazas, shopping centres, industrial facilities, warehouses, restaurants, medical and dental clinics, educational institutions, and many other commercial clients.
Absolutely.
We work closely with commercial and residential clients to develop customized maintenance plans that meet their specific operational and property requirements.
As our company continues to grow, we anticipate opportunities becoming available across a variety of departments and service areas.
We encourage interested individuals to submit their résumé or CV for future consideration through our Careers section.
Yes.
We are committed to fostering an inclusive, respectful, and accessible workplace and welcome applications from qualified individuals from diverse backgrounds, including persons with disabilities and individuals on the autism spectrum and other forms of neurodiversity. Employment decisions are based on the requirements of each role, together with an individual's qualifications, skills, experience, and ability to perform the work.
Your satisfaction is important to us.
If you have a concern about an eligible service, please contact us as soon as reasonably possible. We will review the matter, communicate with you, and work toward a fair and reasonable resolution.
We welcome compliments, suggestions, and constructive feedback.
You can share your comments through:
• Our website
• Email
• Telephone
• Customer surveys
• Online reviews
• Your My 360 Customer Portal account
Your feedback helps us continuously improve our services.
Yes.
As 360 Canadian Property Services Incorporation continues to grow, we plan to expand our service offerings, geographic coverage, technology, customer portal features, loyalty programs, and community initiatives to better serve our clients.
If you couldn't find the answer you were looking for, we'd love to hear from you.
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